This Privacy Policy describes how Trekvrmx™ collects, uses, and handles personal information when you browse our store, place an order, communicate with us, or otherwise use our website.
We believe privacy information should be understandable. The sections below explain what information may be involved in operating our store and the choices available to you.
Information We Handle
The information we receive depends on how you interact with Trekvrmx™.
When you make a purchase, contact customer support, create an account where available, or subscribe to communications, we may receive information such as your:
-
Name
-
Email address and telephone number
-
Billing and delivery address
-
Order and purchase details
-
Account information
-
Messages and customer-service correspondence
Payment information required to complete a transaction is handled through the payment services made available at checkout. Trekvrmx™ does not manually collect or retain your complete payment-card number.
Our website and the technologies used to operate it may also receive technical and usage information, including IP address, browser or device information, approximate location derived from technical data, pages viewed, referring pages, shopping interactions, and cookie or similar technology data.
Why We Use Personal Information
We use information where reasonably necessary to operate and improve the Trekvrmx™ shopping experience. This may include:
-
Processing and managing purchases
-
Arranging fulfillment and delivery
-
Sending order, shipping, and service communications
-
Responding to questions, returns, refunds, or other support requests
-
Maintaining store functionality and customer accounts
-
Detecting potentially fraudulent or unauthorized activity
-
Understanding how visitors interact with our store
-
Improving our products, website, and customer experience
-
Sending marketing communications when permitted and subject to your choices
-
Measuring advertising performance and understanding how customers reach our website
-
Meeting applicable legal, accounting, and regulatory obligations
We may retain information for as long as reasonably necessary for these purposes, including maintaining transaction records, resolving disputes, preventing fraud, and meeting legal requirements.
Cookies, Analytics & Advertising
Trekvrmx™ and service providers supporting our store may use cookies, pixels, tags, and related technologies.
Some technologies are necessary for functions such as remembering cart activity, maintaining checkout functionality, or keeping the website operating correctly. Others may help us understand site performance, measure advertising, or improve the relevance of marketing.
Where required by applicable law, non-essential technologies are used subject to applicable consent choices.
Your browser may allow you to restrict or delete cookies. Doing so can affect certain store functions, including preferences, cart behavior, or other features that rely on browser storage.
AppLovin
We may use advertising and measurement services provided by AppLovin Corporation in connection with Trekvrmx™ advertising campaigns.
Where AppLovin technology is used, information associated with advertising interactions, devices, browsers, website activity, purchases, or related events may be processed for purposes such as advertising measurement, attribution, campaign performance, and delivery of advertising services, subject to applicable law and available user choices.
We do not intentionally provide sensitive personal information to AppLovin for advertising purposes.
Information processed directly by AppLovin is also subject to AppLovin's own privacy practices. You can review the AppLovin Privacy Policy for additional information about its data practices.
When Information May Be Shared
Operating an online store requires us to work with third parties that perform services on our behalf or provide infrastructure used by the store.
Depending on the transaction and services used, information may be shared with relevant providers supporting areas such as:
-
Website and e-commerce operations
-
Payment processing
-
Order fulfillment and shipping
-
Customer communications
-
Fraud prevention and security
-
Analytics and performance measurement
-
Advertising and marketing
We share information as reasonably necessary for the relevant service or as otherwise permitted or required by law.
We may also disclose information where required to comply with applicable law, respond to lawful requests, protect our rights or customers, investigate misuse, or address security and fraud concerns.
Protecting Information
We take reasonable administrative and technical measures intended to protect personal information handled through our business.
No website, transmission method, or electronic storage system can be guaranteed to be completely secure. For this reason, we avoid representing online data transmission as risk-free.
Customers should also protect their account credentials and avoid sharing passwords or other sensitive account information with unauthorized persons.
Your Privacy Choices
Depending on where you live and applicable privacy law, you may have rights concerning personal information associated with you. These may include the ability to request access, correction, deletion, or other permitted control over certain personal information.
You may also unsubscribe from promotional emails through the unsubscribe option included in eligible marketing messages.
To submit a privacy-related request, contact service@trekvrmx.com. We may need to verify information associated with the request before completing it.
Children's Privacy
Trekvrmx™ is an online creative-goods store intended for a general audience and is not directed toward children under 13.
We do not knowingly seek to collect personal information directly from children under 13. If we become aware that such information was collected in circumstances requiring deletion, we will take reasonable steps to address it.
External Websites
Our website may provide links to services or websites operated by other organizations. Their privacy and security practices are controlled by those organizations rather than Trekvrmx™.
We encourage you to review the relevant third party's privacy information when leaving our website or using an independently operated service.
Changes to This Policy
We may revise this Privacy Policy when our store practices, services, technologies, or legal obligations change.
When an updated version is published, the revised date shown at the top of this page will indicate the current version.
Privacy Contact
Questions about this Privacy Policy or requests concerning personal information may be sent to:
Trekvrmx™
Owned and operated by Shenzhen Xianmaitong Technology Co., Ltd.
Owner: Xiong Xiaodong
Email: service@trekvrmx.com
Phone: +86 15789648637
Business Address: Unit 6B08, Block A, Building 1, Shenzhen Software Industry Base, Nos. 81, 83, & 85 Gaoxin South 10th Road, Binhai Community, Yuehai Subdistrict, Nanshan District, Shenzhen